Pay for the Instagram account you’re actually running.

Yes. Instagram permits DM automation through its official API, which is part of Meta's developer platform. Tools that connect via the official API using OAuth, rather than scraping or using your password, are the path Instagram's platform policy allows. Liffio integrates exclusively through this official API using OAuth: you approve the permissions on Meta's consent screen when you connect, and you can revoke access at any time from your Instagram settings. Never passwords, scraping, or unofficial endpoints. The distinction matters practically: tools operating outside the official API (browser automation, credential scraping, or unofficial endpoints) work outside Meta's permitted use guidelines, which is where account risk comes from.

Comment-to-DM automation sends a direct message to someone automatically when they comment a specific keyword on your Instagram post or Reel. Here is how it works: you connect your Instagram account via the official API, choose a post, set a trigger keyword (such as LINK, PRICE, or GUIDE), and write a DM template. When any commenter types that keyword, the automation fires and sends your pre-written DM, after a short configurable delay of 10 to 60 seconds, without you doing anything manually. For example: you post a Reel about a digital product and tell viewers to comment FREE to get the download link. Every person who comments that word receives the link in their inbox automatically, even if you are asleep or offline. One limitation: comment-to-DM only fires on posts you explicitly enable it for. It does not apply to all posts on your account automatically.

Instagram's enforcement targets tools that access accounts by logging in with your password, simulating browser behavior, or using unofficial endpoints. The official Instagram API works differently. You authorize Liffio through Meta's own OAuth screen, the same login flow used by major apps like Hootsuite or Later. Your password is never entered into Liffio at any point, and Liffio never stores credentials. Meta issues an access token directly to Liffio, which you can revoke at any time from your Instagram settings under Apps and Websites. Liffio also adds a configurable 10 to 60 second delay between trigger and send, so each automated reply arrives at a natural conversational pace for the person receiving it rather than as an instant blast.

Yes. With keyword-trigger tools like Liffio, you can automate replies to incoming Instagram interactions such as comments on posts and Reels, story replies, and inbound DMs. Each automation type works through the same mechanism: you define a trigger condition (a keyword or a reply), write the message, and set a delay. When the trigger fires, Liffio sends the message automatically via Instagram's official API. For example: if you run a coaching business, you could set up a DM trigger so that anyone who sends you the word APPLY in a DM receives your application form link, without you checking your inbox. The delay is configurable between 10 and 60 seconds per automation, so replies arrive at a natural conversational pace for the recipient instead of landing the instant they comment.

Liffio. It has a free plan with no credit card required that runs comment-to-DM automation in production, not just as a demo. Paid plans start at $9/month. For comparison: since ManyChat's March 2026 pricing change, its free tier is capped at 25 Active Contacts per month, and paid plans start at $14/month for 250 contacts with per-contact overage fees as your audience grows. SendDM and LinkDM are simpler tools with focused feature sets; pricing varies. SuperProfile bundles bio-link storefronts with automation and prices accordingly. What makes Liffio structurally cheaper for Instagram-focused creators is that there are no per-contact fees. You pay the same $9/month whether you automate DMs to 100 people or 10,000 people. ManyChat charges based on how many people you interact with each month, which means a single viral Reel can trigger overage charges unexpectedly. The free plan includes unlimited DMs, 3 automation workflows, 2 live chatbots, comment keyword triggers, and overview analytics. That is enough to validate whether automation works for your use case before paying anything.

An auto DM tool (also called auto DM software or DM automation tool) sends Instagram direct messages automatically when a trigger fires - for example a keyword in a comment, a story reply, or an inbound DM. Liffio is an auto DM tool that lets you set delays (10 to 60 seconds), personalize messages, and run comment-to-DM flows without manual inbox work.

Auto DMs are automated direct messages sent by an auto DM tool when someone triggers a specific action - like commenting a keyword on your post, replying to your story, or sending you a DM. With Liffio's auto DMs, you set up the trigger once, and the tool sends your pre-written message automatically 24/7.

An auto comment tool (or auto comment reply tool) replies publicly under your Instagram post and can send a matching private DM. Liffio combines auto comment reply with comment-to-DM automation so one keyword trigger handles both the public reply and the automated DM - the signature workflow of tools like ManyChat.

The best auto DM tool depends on your needs. Liffio is ideal for creators and brands who want unlimited auto DMs on every plan, Free included, simple pricing, and chatbots as their own module. We offer comment-to-DM, auto comment reply and chatbots, like ManyChat, SendDM, and SuperProfile, without per-message or per-contact fees.

Yes! Liffio offers a free auto DM tool tier that lets you get started with Instagram DM automation without a credit card. The free plan includes comment-to-DM automation, auto comment reply, 2 live chatbots, unlimited DMs, and overview analytics, enough to test if auto DMs work for your business.

Like ManyChat, SendDM, LinkDM, and SuperProfile, Liffio supports keyword triggers, comment-to-DM, auto comment reply, and chatbots for Instagram. Liffio keeps comment to DM simple and puts full DM conversations in a separate chatbot module, with unlimited auto DMs on every plan, simple pricing, and a free tier with 2 live chatbots, making it a top ManyChat alternative.

Both terms describe the same workflow: automating Instagram DMs at scale. Liffio is a DM automation tool (also called a dming tool, auto DM software, or Instagram auto DM tool) for creators, coaches, and brands who want auto DMs from comments, stories, and the inbox.

Comment-to-DM is the core feature of any auto DM tool. You choose keywords (for example "LINK" or "GUIDE"). When someone comments that word on a post or Reel, Liffio sends your auto DM after your chosen delay and can post a public auto comment reply under their comment - the same pattern used by ManyChat, SendDM, and other Instagram auto DM tools.

Instagram auto reply refers to any automated response sent when someone interacts with your account - via comments, stories, or DMs. Liffio's auto reply features include auto DMs from comments, story reply automation, and DM auto responders. All powered by the same auto DM tool technology.

Yes, when you use a compliant auto DM tool like Liffio. We use official Instagram APIs, configurable send delays (10-60 seconds), and rate limiting. Unofficial bots that log in with your password or simulate a browser operate outside Meta's permitted use guidelines. Liffio connects only through Meta's OAuth consent flow.

Go to your Liffio dashboard and click 'Connect Instagram'. You'll be redirected to Instagram's own login page. Authorize the app and your account will be connected in seconds.

Most creators connect Instagram and send their first automated DM in under five minutes. Pick a trigger, write your message, set your delay (10 to 60 seconds), and go live. No credit card required.

Keyword triggers are words or phrases in a comment that start an automation. If someone comments "LINK" on your post, Liffio can send them your link in DMs after your configured delay.

DMs send after your chosen delay - from 10 to 60 seconds after the trigger (comment, story reply, etc.). You control the timing so replies land at a natural conversational pace while staying on autopilot.

Each automated message sent to a unique user counts as one DM, and follow-up replies within the same conversation thread do not count again. Every plan, Free included, is uncapped: no monthly DM quota, no per-message fee, and no contact limits.

Liffio automates comment-to-DM, story replies and story mentions, inbound DM replies, ask for follow, follow-up sequences, and data collection. Each automation sends its DM after a delay you set between 10 and 60 seconds. The Free plan runs 3 automations, Starter 25, Growth 100, and Business 250. Chatbots are a separate module, with 2 live chatbots on Free.

Five tiers: Free ($0/mo), Starter ($9/mo or $7.50/mo billed annually), Growth ($29/mo or $24.17/mo billed annually), Business ($59/mo or $49.17/mo billed annually), Agency ($549/mo or $457.50/mo billed annually). Billed as an export. No Indian GST applies. Every plan, Free included, sends unlimited automated DMs and includes chatbots, and every plan connects one Instagram account per workspace.

Yes. All paid plans are available on monthly or annual billing. Annual billing charges 10 months instead of 12, so two months are free. Payments are handled via Razorpay.

Yes, on every plan, Free included. There is no monthly cap on how many automated DMs you can send, no quota and no per-contact fees. Plans differ on features and on how many automations and chatbots you can run, not on DMs.

Yes. The Free plan includes 2 live chatbots, with link buttons, contact management and chat analytics. Starter raises that to 5 live chatbots and adds questions, conditions, media messages and personalization, Growth runs 15, and Business and Agency have no limit on live chatbots.

An automation is a comment to DM trigger: someone comments a keyword on your post or Reel and Liffio sends them a DM, with an optional public reply under their comment. A chatbot is a separate module for a full conversation inside the DM: it can ask questions, branch on the answers, send media and buttons, and follow up inside the chat. The two work together, since on Growth and above a comment can start a chatbot, but you never need a flow builder to run a simple comment to DM automation.

Go to Settings → Billing in your Liffio dashboard and click Cancel Plan. There is no cancellation fee and no notice period: your plan keeps every feature until the end of the current billing period, which can be up to 12 months on annual billing, and is simply not charged again. You can resubscribe at any time.

Yes. Qualified Instagram creators (5K to 100K followers) can apply for our Creators Program and get everything in the Business plan ($59/mo value), chatbots included, at no cost in exchange for active platform usage. The one exception is Liffio branding, which stays on. No credit card required.

Yes! Liffio is a Verified Meta Tech Provider and uses only official Instagram APIs, operating within Instagram's terms of service.

Each workspace connects one Instagram account, so managing several accounts means several workspaces. Free, Starter, Growth and Business include one workspace each; Agency includes 20, each one a complete Business workspace, on a single subscription, for managing client brands at scale.

Starter turns off Liffio branding on DMs, chatbots and your bio link, and adds trigger blocks (a different reply for every keyword on one post), follow before DM on automations and chatbots, and 2 follow-ups per automation. Chatbots go from 2 to 5 live, with questions, conditions, media messages, personalization and 1 follow-up per chatbot step. It also adds lead export, conversion rate and 30 day history, custom slugs and bio link styling with click tracking, up to 3 team members, and API access at 200 requests a day with 5 keys.

Growth adds ice breakers (4 tappable questions above every empty DM thread), story reply and story mention triggers, a default reply for any DM that matches nothing, and starting a chatbot from a comment. It runs 15 live chatbots with chain bots, templates and tags, 100 automations with 5 follow-ups each, and 2 follow-ups per chatbot step. It also adds post, video and profile metrics with 90 day history, caption and schedule templates, hashtag groups, bulk upload, 30,000 AI tokens a month and up to 5 team members.

Business adds chatbot lead capture, so answers land straight in your leads list, a webhook step that sends answers to your own system mid chat, A/B testing on chatbot steps, handover routing, business hours and a notify step. Live chatbots, steps and keywords per bot are unlimited, with 3 follow-ups per chatbot step. It also adds post approvals and an activity log, per person permissions for up to 15 team members, analytics export and per automation attribution, and 250 automations with 10 follow-ups each.

Agency is 20 complete Business workspaces on one subscription, with one invoice and one renewal date for all 20. Every workspace has every Business feature and limit, chatbots included. It also adds agency branding, the option to hide Liffio branding, client workspaces created as you win clients, and switching between workspaces from one login.

The Agency plan ($549/mo, ₹22,999/mo in India). It includes 20 complete Business workspaces on one subscription, agency branding and the option to hide Liffio branding, and costs less per workspace than a single Growth plan. If you manage Instagram automation and chatbots for multiple brands and need each client kept in its own workspace, Agency is the only plan that includes more than one.

No. Liffio's pricing is flat and transparent. You pay the plan price, monthly or annually, and that is the total cost. No per-message fees, no overage charges, no contact limits, no feature add-ons sold separately, and no setup fees.

Prices shown in rupees include GST, so the amount you see is the amount you pay, and we issue a GST tax invoice for every payment. Give us your state so we can apply the correct tax treatment, and your GSTIN if you want it on the invoice. Sales billed in US dollars are treated as exports and are billed without Indian GST, though you may owe tax in your own country on such a sale.

Yes. Start on the Free plan and upgrade to Starter, Growth, Business, or Agency at any time from your dashboard. Upgrades take effect immediately with a prorated charge. All existing automations, data, and connected Instagram accounts carry over to the new plan automatically.